Tammy G.
I ordered a portrat for my daughter. She is obsessed with the royal life. She loved it. It looked great, great quality. Thank you !
John E.
I ordered for Mom in law...no problem.
Went to order for father in law... can't complete the order....and no one gets back to me.
Text
Calls
Email
Guys, I wanna give you money and can't get a human being...now I'm going to have to disappoint my wife and figure out a different gift for Father's Day etc etc...
It says 'can't ship to that address '... which is the SAME as the first order...
This is another attempt to reach a human being...hope you help me and resolve this for anyone else also.
Respectfully
John
Gianna F.
My mom loves the portrait!! It’s was so well done! Thank you for making her 90th birthday even more special! You guys are the best! It was the most perfect gift!
Ana P.
Thank goodness the portrait looks awesome because their customer service sucks big time! I emailed them twice to get proof of how the portrait would look, never heard back from them. I called, but the number doesn't work. If I had been disappointed with my product, I would have to dispute the charge since they have NO customer service. I do love how it turned out.
Rob W.
I ordered this product from Instagram and was delighted with the end product although I did order the wrong size so opt for the bigger ones. The picture we received was fantastic and my wife loves it . I got the Queen one and it’s looks fantastic ! Well
Priced , delivers on time before Christmas like they promised and a smash hit with my
Wife . Perfect
Jacqueline T.
I ordered this print as a Christmas gift, when I was sent picture for approval I was at work and so quickly checked the face and was delighted with what I saw and so I approved it, it was only on my lunch hour that I had time to really check it out (a couple of hours later) and noticed that the arms and hands were far too short and chunky as the lady it was for has both long and slender arms and hands, (I know it's my fault for not taking time out to really check). I tried to get back in touch via email x3, their contact site x1 or 2 and even by messenger, all within a few hours of approving....no reply for 3 days. When they did get in touch I explained the problem, they told me too late it had went to print, fair enough, I did say had they got in touch when I had contacted them this wouldn't have been the case, they then told me they could amend it, but I'd now have to pay p&p, when asked why I'd now have to pay p&p when clearly it would never have been printed and sent to me within the time limits I had tried to get in touch with them.....no further correspondence. So yeah go ahead and order from them, but don't expect good after are.
Jacqueline T.
I was sent picture for approval, which I did, as I was only too interested in making sure the face was good, but at second look approximately 1hr later I noticed the arms were far too short and chunky as was the hands, the girls portrait I was getting made has long thin arms and hands and fingers, I got back in touch right away....no reply, again an hour or so later...no reply, I emailed and I even messaged you, all in all 6 times...no reply. When you did get back in touch 2 days later you told me too late, it had gone to print, when I explained I had tried to get in touch earlier and many times, you told me it could be rectified, but I would have to pay for p&p, when I explained that had I been contacted when I had first messaged it would not have been sent out at this time, therefore I didn't see why I should now pay for p&p ...no reply !!!
So I am now left with a portrait that facially represents the person I intended it for, but with arms of chimpanzee......thanks
So basically go ahead order from this firm, but do not expect good after care
Sally W.
The painting was for my sister on her 70th birthday. She absolutely loved it. I can’t thank you enough.
Robert H.
She loved it! Perfect birthday gift. I wish I could also buy the picture on thank you notes or note cards for her.
Rebecca M.
Our dear friend is 92 years old and she shows it to every one that comes to visit ❤️
Joel H.
Great surprise gift for Mother’s Day!
Kristina A.
My husband and I got this for his mother, my mother in law for Mother's Day and she loved it.
America M.
Actually this was a Mother’s Day gift for my wife. I actually surprised her and she loved it. She wasn’t expecting it. She showed it to friends and they thought it was extremely well done.
Robert W.
Took 3 weeks to get the picture we ordered. When we received it the frame was broken causing the picture to be crushed. Royal was notified promptly. Took 3 days to get a response by e-mail.
After that nothing until picture was delivered. It is beautiful.
My problems are: Tracking showed the picture sat in one place for 4 days. No phone listed to call if help is needed. Was not notified replacement had been sent.
Will I order again? If I need something like this again 75% will.
Sean M.
The portrait was beautiful my wife loved it!
Rick K.
She absolutely loves it
GREGORY C.
My wife sent a portrait of her sister at Xmas. Her sister had a blast showing off her Regal status.
Macee C.
It was absolutely perfect and looked so realistic. I got it for my mom and she cried. I also got my dad as napoleon which was a little goodie and not as realistic but fit perfectly with what I wanted!
JANE A.
Quality is awesome.
Great artwork! Nothing but rave reviews from family and friends!
Tina L.
It has been a very longstanding joke that our friend “ thinks “ she is a queen. Cannot wait to give this gift for her 50th birthday!
Peter T.
Bought as a 50th.birthday present for my sister.
She was shocked , but she likes it.
The process was quick and straightforward.
Highly recommended
Rita Jane H.
Gave this to my sister who has identified as a princess for years, she loved it, best gift ever!
Heather M.
Was Perfect! Looked JUST like my Mom.
Ian L.
Brilliant picture, Brilliant service absolutely love it. Have no hesitation in recommending to anyone!!!
Marsha M.
I’m a member of a group of fun-loving senior ladies who really don’t know how to act our age. One precious, if a little zany, lady has been our “Queen” for several years. Every year for the last 9 years, we go to the beach for a week, and we always do something special and silly and fun to honor her. When I discovered Regal Pawtraits, I felt I had hit the jackpot. After submitting a photo for the “Duchess” (I thought she looked rather queenly myself) I couldn’t wait to see the proof. It did not disappoint! But when the actual portrait arrived in the mail, I had myself a real celebration! The work is exquisite! We go to the beach again in August, where we will present our “Queen” with this treasure, and I can’t wait to see her reaction. I reserve the right to submit a video at a later date. ❤️❤️❤️
KAREN R.
This is my second 'Pawtrait' purchase and I am thrilled with the outcome. The 2 'Pawtraits' are for my 2 special friends Birthdays, and I am waiting to give them both at the same time. The work done was exceptional, and I will let you know how they like them (but it won't be for several months) I cannot wait to do this for more friends and/or relatives.
Thank you for a different and unexpected gift idea.
Delora R.
Everyone love the portrait! I had it done for my sister. Now I’m sure she will be ordering at least one.
Kate R.
It came out even better than expected, and was a huge success with the recipient
Heidi G.
My mom is 87 years old and doesn’t really need anything! We had a hard time surprising her for Christmas this year. Needless to say, she loved her portrait. She smiled and enjoyed it more than I even expected. I appreciate the timeliness and attention to detail by this company!
Kevin B.
It was phenomenal! The person I gifted it to was in awe!! If you are thinking about doing this...don't hesitate.
Constance S.
Just I had expected it to look. Very pretty.
marylou d.
my daughter love it thank you all very much
Adam W.
I ordered “The Dutchess” for my best friend, who loves historical programs. This will be a Christmas gift for her, so I won’t know her reaction just yet, but I know she will love the portrait! Her son and daughter-in-law also think it will be the perfect gift for her, and think the finished product is gorgeous! As do I.
Keith D.
Accomplished exactly what I wanted! Thanks!
Elizabeth M.
Going to be awesome when my friend opens! Can’t wait to see everyone’s reaction.
PENNY A.
Very well done! Can't wait to surprise my daughter on her birthday!
Jolanta O.
Wonderful picture
Ray R.
It was nice she liked it